maximise your up-time
One secure and reliable system
For Contact Center Organisations that rely on high volumes of calls and interactions, nothing is more important than up-time. Connex One processes over 15 Million transactions globally and is trusted by over 400 contact centers.
Speed & Scalability
SECURE & COMPLIANT, AS STANDARD
When dealing with oodles of data, hi-spec tech and sensitive information, it is paramount that you can rely on your systems and trust your provider to maintain a robust and secure platform. The integrity and security of your service and data is our top priority – along with achieving successful campaigns.
It’s One secure and resilient system.
LET IT GROW
A FULLY SCALABLE SYSTEM
The Connex One system is cloud-based meaning it can grow with you.
The Connex One platform is made to grow – and not just in agent numbers, but on a global scale too! Whichever territory you venture into, our systems and support will be right there with you whether you have 3 to 30,000 users.
trusted & reliable
What our clients say
“We have had minimal downtime since starting our journey and everything we have requested has been done quickly. The help has been amazing.”
Liam West IT & Systems Manager, Homeshield Direct
The productivity increase since moving to Connex has been huge and the support with any issues is phenomenal. Even when there has been issues the support team and senior members have done everything possible to get it resolved as quickly as possible. 100% I would make the same choice given the chance again.Mark Carroll Operations Director, Goodwin Barrett
HEAD IN THE CLOUDS
WHY NOT CONDUCT YOUR BUSINESS FROM THERE TOO?
Being entirely cloud-based means no financial investment in hardware or servers required on your site.
Having our resilient systems in place with multi-layered fail-over and disaster recovery ensures high-speed performance and reliably.
Your IT department will be on cloud 9.
11th February 2021 | TechnologyThe brilliant women of Connex One discuss what led to them considering a STEM-related role and share advice for girls who may be interested in pursuing STEM as a career.Read more
13th January 2021 | Customer Engagement PlatformWhat customers think of your contact centre services is vital to your success. In this blog we explore how to avoid creating problems for customers and boost satisfaction rates.Read more
21st January 2021 | Testimonial“The future for Connex One and Old Mutual is significant, an aggressive omnichannel strategy saw our quote time go from 11 mins down to 2.”Read more