WhatsApp for Business: The Future of Customer Service?

9th September 2021 | Customer Engagement

We explore the rise of WhatsApp for Business and explain 7 ways to utilise WhatsApp Business API for customer engagement campaigns.

4 Ways AI Communication Will Transform Healthcare

2nd September 2021 | AI

By 2050 - one in four people in Europe and North America will be over the age of 65, ultimately leaving the healthcare system to deal with more complex health conditions and an increase in patients. As the western world is slowly facing a crisis of an ageing population, the healthcare sector is now experiencing even more strain on resources and requiring additional funding to keep up. One method to alleviate some of this strain…

Becoming a Female Tech Leader: Q&A with Nicola Tempest

9th August 2021 | PR

To mark South Africa Women's Month, we sit down with our Enterprise Sales Manager, Nicola Tempest to discuss her career in tech and share inspiration for women pursuing a successful career in the sector.

Why your Outbound CX Campaigns Aren’t Working (and how to improve them)

23rd July 2021 | AI

Unopened messages, rejected calls and unhappy customers. We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results.